Privacy Policy

This policy sets out how we will use your personal information when you access this website or receive email communications from the House of Flavours team.  If you have any questions or requests concerning your personal information or this privacy policy please get in touch with us at info@flavours.co.uk

What personal information do we collect?

We collect personal information from visitors to this website using online forms and every time you email us your details. We also monitor site use to improve our service.

How do we use any of your information?

We store and process your data in accordance with the Data Protection Act 1998, under which we are a registered data controller. We will only use your personal information for the purposes for which you have provided it.

If you have consented to it, we will use your personal information in order to send you marketing material. If you wish to opt-out of receiving this, please email us at info@flavours.co.uk and we will remove your information from our marketing list.

Where they may be circumstances to share your information

To provide the services or information you have requested, sometimes we may pass your information to our suppliers to fulfil the request. We will ensure our supplier’s store and process your data in accordance with the Data Protection Act 1998. We will only disclose your personal information to a third party if there is a legitimate reason for doing so.

What information do we hold about you?

You have the right to request a copy of the information that we hold about you. If you would like to request this, please email info@flavours.co.uk or write to us at:

Business Development Manager
10 Forest Vale Road
Cinderford
Gloucestershire
GL14 2PH

We may make a small charge for this service.

Updating information

Please let us know through this same channel if you wish to update or change the contact information we hold for you.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This privacy policy was last reviewed on 11th May 2022.